Shipping & Delivery

1. Processing Time

For pre-orders, each piece is made specifically for your order. Please allow 20–30 business days for production before your order is dispatched.

For items that are ready to ship, orders are usually processed within 1–2 business days.

Once your order has been dispatched, shipping will follow the estimated delivery time for your location.

2. Shipping Methods & Delivery Time

We offer reliable shipping internationally:

UAE — 2–4 business days
GCC — 3–6 business days
Rest of the World — 5–12 business days

Delivery times are estimates and may vary due to customs, local carriers, or unforeseen delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and the selected delivery method. Occasionally, free shipping promotions may be available check our website for current offers.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment until it reaches your door.

5. International Customs & Duties

For international orders, customs fees, taxes, or import duties may apply depending on your country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

6. Lost or Delayed Shipments

We work with trusted carriers to ensure your order reaches you safely. If your order is lost or delayed beyond the estimated delivery time, please contact hello@naveactive.com and we will assist you in resolving the issue.

7. Address Accuracy

Please ensure your shipping address is complete and accurate. NAVE ACTIVE is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact Us

For any questions regarding your order, shipping options, or delivery, reach out to our team at:

hello@naveactive.com