Shipping & Delivery

1. Processing Time

All orders are carefully prepared and packed with love. Please allow 1–3 business days for processing before your order is shipped. During peak seasons, processing may take slightly longer, but we will keep you updated.

 

2. Shipping Methods & Delivery Time

We offer reliable shipping across the UAE and internationally:
 • UAE Standard Shipping: 2–4 business days
 • UAE Express Shipping: 1–2 business days
 • International Shipping: 7–14 business days (depending on location)

Delivery times are estimates and may vary due to customs, local carriers, or unforeseen delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and the selected delivery method. Occasionally, free shipping promotions may be available check our website for current offers.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment until it reaches your door.

5. International Customs & Duties

For international orders, customs fees, taxes, or import duties may apply depending on your country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

6. Lost or Delayed Shipments

We work with trusted carriers to ensure your order reaches you safely. If your order is lost or delayed beyond the estimated delivery time, please contact hello@naveactive.com and we will assist you in resolving the issue.

7. Address Accuracy

Please ensure your shipping address is complete and accurate. NAVE ACTIVE is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact Us

For any questions regarding your order, shipping options, or delivery, reach out to our team at:

hello@naveactive.com