Privacy policy
Welcome to NAVE ACTIVE We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer service
• Participate in promotions or surveys
This information may include:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Any other details necessary to process your order
We also automatically collect certain technical data such as:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site
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2. Currency & Location Processing
When visiting our website, your IP address may be processed by third-party service providers to determine your approximate location. This allows us to display pricing in your local currency.
Your selected currency may be stored in a temporary session cookie so that pricing remains consistent while browsing. This cookie is automatically deleted when you close your browser.
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3. When We Collect Information
We collect information when you:
• Register on our site
• Place an order
• Subscribe to marketing emails
• Enter information on our website
• Interact with advertisements
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4. How We Use Your Information
We use your information to:
• Process transactions securely
• Deliver your orders
• Send order confirmations and updates
• Respond to inquiries and customer service requests
• Send promotional emails (if you opt in)
• Improve website functionality and user experience
• Prevent fraudulent activity
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5. Payment Security
All transactions are processed through secure third-party payment gateways. We do not store or process full credit/debit card details on our servers.
Sensitive information is encrypted using SSL (Secure Socket Layer) or TLS (Transport Layer Security) technology to ensure safe data transmission.
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6. Data Protection & Security Measures
We implement technical and organizational security measures to protect your data against:
• Unauthorized access
• Alteration
• Disclosure
• Loss or misuse
Access to personal information is restricted to authorized personnel who are required to keep such information confidential.
Our website is regularly monitored for security vulnerabilities.
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7. Cookies & Tracking Technologies
We use cookies to improve your browsing experience.
Cookies help us:
• Remember items in your shopping bag
• Save your preferences
• Analyze website traffic
• Improve website performance
• Support advertising and remarketing efforts
Cookies may be either session-based (deleted after closing your browser) or persistent (stored for a limited period).
You can disable cookies in your browser settings. However, some features of our website may not function properly if cookies are disabled.
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8. Retargeting & Advertising
We may use retargeting technologies to show you advertisements based on your previous interaction with our website.
These advertisements may appear on third-party platforms. The data used for retargeting is pseudonymous and does not directly identify you.
You may opt out of certain targeted advertising through your browser settings or advertising platform preferences.
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9. Analytics & Third-Party Services
To improve our website and services, we may use third-party analytics providers. These services help us understand user behavior and website performance.
These providers may use cookies and similar technologies to collect anonymous data about website usage.
We do not control how third-party providers use your information. Their practices are governed by their own privacy policies.
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10.Email Communications
If you provide your email address, we may use it to:
• Send order confirmations
• Provide shipping updates
• Respond to inquiries
• Send newsletters and promotional offers (if subscribed)
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email.
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11. Product Recommendations
If you have previously made a purchase, we may send product recommendations that may be relevant to you.
You can opt out of these communications at any time.
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12. Third-Party Disclosure
We do not sell, trade, or rent your personally identifiable information to third parties.
We may share information with:
• Payment processors
• Shipping providers
• Marketing and analytics service providers
Only to the extent necessary to operate our business.
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13. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.
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14. Data Storage & International Transfers
Your information may be processed and stored in locations outside your country of residence. We take reasonable steps to ensure your data remains protected in accordance with applicable laws.
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15. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
We encourage customers to review this page periodically.
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16. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us at:
NAVE ACTIVE
Email: hello@naveactive.com
Business Address:
CWS-1V-223428
26th Floor, Amber Gem Tower, Ajman
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